Receptionist

Our client, a leading entertainment & live events organization, is looking for a service oriented receptionist to join their team! In this role, you'll spearhead guest experience and be a key player in seamless office operations: you'll greet all guests and staff, maintain a clean front office area, operate and manage the primary phone line and coordinate with assistants to ensure all calls and messages are received in a timely manner, ensure that all safety protocols are followed, and liaise with facilities to coordinate mail distribution, maintenance, and supply replenishment, among other tasks. This is an excellent opportunity to develop and grow with an industry leader in entertainment!

You should have:
- a minimum 1-3 years front office or reception experience in a highly corporate environment [experience in entertainment preferred!]
- thorough knowledge of and proficiency with the Microsoft Office Suite
- a warm, professional demeanor both in person and over the phone
- a high level of discretion
- excellent communicative and collaborative skills

This is a temp-to-perm opportunity in the New York, NY area, with compensation between $20-22/hr, DOE. For consideration, please send your resume.

Customer Service Representative

Our client, a major music company located in New York City is actively seeking to add a Customer Service Representative to their merchandise team! This role will primarily be responsible for interfacing with customers via phone, email/social media to assist with inquiries, orders and returns. They will analyze and report on recurring issues and trends, perform follow-up correspondence, and assist in other administrative duties. Representatives will maintain the policies of the E-Commerce/Merchandising department while making a positive difference in their customers’ lives!

Must have:

  • At least 1 year of retail/customer service or call center experience a must

  • Strong writing and communication skills

  • Advanced skill with Microsoft Office and Internet based research

  • Ability to assess and make quality decisions

  • Commitment to great follow-up and follow-through

  • High degree of patience and empathy

  • Solid work ethic, upbeat personality

  • Flexibility in schedule to accommodate evening and weekend shifts

This is a temporary role out of Midtown and expected to last at last 4 weeks.

Compensation is $18-$21/hr.

Human Resources Assistant

Our client, a major music company in Midtown is looking for a temporary Human Resources Assistant to provide support to multiple HR team members. The Assistant will greet incoming visitors, applicants, employees, and work directly with external teams to coordinate communication with the HR dept. Projects also include preparing new hire paperwork, assisting with recognition program, putting together reports and ensuring confidentiality of sensitive information is a must!

Must have:

  • At least 1 year in HR environment support role highly preferred

  • At least 1 year of administrative support experience a must

  • Excellent communication (written and verbal) and interpersonal skills, as well as the ability to interface with staff at all levels

  • Ability to prioritize deadlines and multi-task in a fast-paced environment

  • Basic understanding of labor laws and interest in the HR industry

  • Ability to work effectively with minimal supervision

  • HRIS experience, SAP and PeopleSoft a plus

  • Proficient in Microsoft Word, Excel, Outlook, PowerPoint. Visio experience a plus

This is a temporary project based out of Midtown Manhattan and starting asap through December 2019.

Compensation is $18/hr-$20/hr. DOE.

Administrative Assistant

Our client, a major music company in NYC is eager to add an Administrative Assistant to join their team! The EA will be responsible for answering all incoming calls, logging messages, setting up travel arrangements as well as assisting with reports as needed. Admin will also assist with new supplier set up, creating purchase orders, filing invoices and ordering office supplies.

Must have:

  • Ability to interact comfortably and effectively with employees of the company at all levels including Senior Management

  • Strong administrative, organizational and creative skills

  • Understanding of Microsoft Office and basic audio/video formats are essential

  • Great social and interpersonal skills

  • Ability to keep information highly confidential

  • Passion for pop culture and entertainment knowledge is critical

  • 2-3 years of administrative experience

  • Experience supporting more than one senior executive is preferred

  • Knowledge of UNIPORT system preferred

  • Previous experience with processing expenses

This is a long-term temporary project expected to go through December 2019 and based out of Mid Town, Manhattan.

Pay: $15.50/hr.

For immediate consideration, please submit resume to recruiter4@11thr.com

Media Insights Analyst

Our client, a global advertising agency specializing in entertainment is eager to find a talented Media Insights Analyst to join their growing team!

This role will work with members of the team to scope, plan, build and deliver a range of analytics projects and could involve supporting the media planning teams with research, customized reports and implementation of data management processes while supporting senior analysts to build advanced forecasting models.

Must have:

  • 4+ years of experience of media performance evaluation and reporting – preferably within an agency environment

  • Some experience of working with multiple 3rd party box office & ticket sales systems (e.g. ENTA, Spektrix, Ticketmaster) a plus

  • Confident in writing SQL and a good understanding of database design

  • Experience working with web APIs

  • Expertise in Microsoft Excel and Powerpoint

  • Google Marketing Platform: Google Analytics, Google Ads, Google Campaign Manager as well as Sizmek & Tableau a huge plus!

  • A deep interest and enthusiasm in data and using data to support continuous business improvement

This is a full-time role based out of New York City with a company that offers a positive culture/environment, excellent benefits and perks as well as work-life balance! For immediate consideration please submit resume to recruiter4@11thr.com

Accountant

Our client, a major music/entertainment company in Midtown is excited to add an Accountant to their team! Responsibilities include monthly credit card and AP reconciliations, assist with month-end closing, organizing expenses for each dept. & distributing invoices as needed. The Accountant will also help with legal projects, help track budgets and assist with ad-hoc reporting as needed.

Qualifications:

  • Bachelor’s degree in Accounting, Finance or similar required

  • 3-5 years of corporate accounting experience a must, entertainment a plus!

  • Motivated self-starter with a team-oriented attitude

  • Must be proficient in Microsoft Office Suite with a strong emphasis in Excel

  • Must be detail-oriented

  • Ability to work independently and prioritize multiple tasks in a fast-paced environment

This is a long-term project starting asap, the company has a fun, upbeat culture with a casual and positive work environment, interviews will be via FaceTime/Skype and the ideal candidate must have the ability to work 9:30 AM to 7:00 PM Monday through Friday, with occasional late nights and rare weekends (non-exempt).

Compensation is $25-$27/hr. DOE.

Digital Designer

Our client, a competitive streaming service, is looking for a Digital Designer to join their team! In this dynamic role, you’ll will be responsible for the design and final file prep for all things digital including rich media display, web based marketing landing pages, and lifecycle email campaigns. You’ll also ensure consistency within brand and style guides, including visual hierarchy, color, typography and animation, among other tasks. This is an incredible opportunity to elevate your career with one of the most exciting names in streaming services!

You should have: 
- a Bachelor’s degree in Graphic Design, Art, or a related field
- a minimum five years of experience in digital design, with a strong portfolio focused on visual aesthetics and web experience
- experience executing digital marketing campaigns including email, lifecycle, display, and performance marketing
- experience with front end web design, with the proven ability to translate wire-frames and feedback in to impactful designs 
- proficiency in the Adobe Creative Suite, Sketch, Zeplin, and Invision
- top notch communicative, collaborative, time management, and project management skills 
- knowledge of HTML and CSS a plus!

This is a 3 month contract role, on-site in the New York, NY area, with compensation between $40-45/hr, DOE. For consideration, please submit your resume AND portfolio to recruiter6@11thr.com.

VP, Sales & Marketing

Our client, a major entertainment company is excited to add a VP of Sales & Marketing to their team. This role will be responsible for developing and executing strategic and tactical retail sales, marketing and brand plans across all channels of distribution. This hands-on position is accountable for all aspects of wholesale/retail business to drive profitable revenue growth, develop a sales team and liaise with all departments to execute sales plans for active streetwear division.

Must Have:

  • Minimum of 10 years experience in sales, branding, and marketing within the music, fashion, and/or entertainment industry

  • Apparel and accessory wholesale and retail experience across all channels of distribution

  • Bachelor's degree in Business Administration, or related field.

  • Experience in a senior leadership role within the Retail industry.

  • Strong business and financial acumen especially margins, cost, service and cash management

This is a full-time role based out of LA or NYC with a generous compensation package and company culture. For immediate consideration, please apply below.

Administrative Temps

Are you a recent or upcoming college graduate looking to develop more experience? Or an experienced assistant, looking to stay busy between projects? Eleventh Hour is opening up its temp pool to qualified candidates. You should have:

- experience providing administrative support within an entertainment environment, including rolling calls (internships okay!)
- proficiency with the Microsoft Office Suite
- weekday availability during regular business hours
- a level of comfort within professional environments

These opportunities are on-site, with pay around $15-20/hr, DOE. For consideration, please submit your resume by clicking below, or via email to recruiter10@11thr.com.